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FAQ (technical)
Q: Why don't you support Colorific or 3Deep?
A: The owner of Colorific and 3Deep discontinued the products and support early in 2004. The only OEM licensed to distribute Colorific is LG Electronics and they are currently responsible for their own support. No OEMs are licensed to distribute 3Deep nor have they been since July 2002. Our source code license does not provide for or allow for support of these software titles or any of the prior licensees.Q: How do I find the product code for Colorific?
A: Rt. click on the icon in the taskbar. Mouse over Colorific, click on about.Q: How do I find the product code for 3Deep?
A: Rt. click on the icon in the taskbar. Click on Properties, click on the 3Deep tab, click on the 3Deep logo.Q: I have an old copy of Colorific but I don't have a color card.
A: Color cards for Colorific are no longer available. Color cards come with the full version of ColorWizzard. They are not sold separately.Q: I get repeated messages to calibrate my monitor from Colorific or 3Deep.
A: Trading up to ColorWizzard or 3DxWizzard will solve that problem. For a limited time owners of Colorific or 3Deep will have special pricing on this new software.Q: I keep getting sent to your site when I go on line.
A: Your version of Colorific or 3Deep is trying to upload a calibration to a site that no longer exists. When you get the message to that effect, you can set it to remind you later. ColorWizzard or 3DxWizzard will solve that problem. For a limited time owners of Colorific or 3Deep will have special pricing on this new software.Q: My software says E-Color. What happened to them?
A: E-Color, Inc. closed in July 2002. Any software you have from them is old and not XP compatible. Trading up to ColorWizzard or 3DxWizzard will likely solve problems you are experiencing. For a limited time owners of Colorific or 3Deep will have special pricing on this new software.Q: I have a copy of 3Deep that asks for a code or number. What can I do?
A: 3Deep had not used any code or numbers for over 4 years when it was discontinued in January 2004. There are no codes or numbers available.Q: How do I get support on ColorWizzard or 3DxWizzard?
A: Support is available in English only. Please email support@colorwizzard.com.Q: I have a video card from Creative that uses 3Deep software. Can I get an upgrade?
A: Creative licensed that software from E-Color, Inc. E-Color closed in mid-2002, ending the license and any support for that product.
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